Delivery Information

We now offer FREE delivery to customers.  This automatically calculates at the checkout.

Parcel Deliveries

· Orders below 50kg will be sent via parcel courier or through the post via Royal Mail. Orders over 50kg will be via pallet delivery - see below.

· Orders will be dispatched and delivered within 3-5 working days of receipt of order.  

· We do endeavour to send out deliveries next working day, providing we receive an order before 12pm.  This is subject to our courier, and any external factors out of our control, that could affect this.

· Parcels are sent on a leave safe service, therefore a signature is not required as they can be left with a neighbour or left in a safe place at your property.

· Once an order has been dispatched from our warehouse, you will receive a dispatch email and at this point the order is unable to be changed, so please ensure that delivery dates, addresses and items are correct prior to dispatch.

Pallet Deliveries

· Orders will be dispatched and delivered within 3-5 working days of receipt of order.

· Pallet deliveries will arrive by a third party courier on a pallet and will be delivered to the nearest accessible location.

· Please inform us if your property has restricted access, steps or lifts at the time of ordering via the delivery restrictions comments box as this may incur an additional charge.

· Take additional care when lifting heavy boxes.

· Pallet orders require a signature upon delivery.

· Once an order has been dispatched from our warehouse you will receive a dispatch email and at this point the order is unable to be changed, so please ensure that delivery dates, addresses and items are correct prior to dispatch.